Every publication makes mistakes. What separates a trustworthy one is what happens next. Our policy is simple: we fix the error, we say what was wrong, and we do it on the page where the error appeared rather than quietly.
How to report an error
Email creditbrief@gmail.com. Include the article title or URL, the specific statement you believe is wrong, and — if you have one — a source. You do not need a source to report an error; a clear description is enough for us to investigate.
Corrections take priority over everything else in our inbox. We aim to acknowledge reports within two business days.
What we treat as a correction
- A factual statement that is wrong.
- A rule described inaccurately, including a practice presented as a regulation.
- An incorrect number, calculation or worked example.
- A misattributed or misrepresented source.
- A statement that has become wrong because the underlying rule changed.
- Anything materially misleading, even if technically defensible.
We also welcome reports of things that are accurate but unclear. Those are usually handled as an update rather than a correction.
How corrections appear
Depending on severity, one of three things happens:
- Correction. A factual error that changes the meaning. We fix the text and add a dated correction note to the article stating what was wrong.
- Update. Information that has changed, or an explanation that needed improving. We revise the text and refresh the article’s updated date.
- Silent fix. Typos, broken links and formatting. These are fixed without a note, because there is nothing about them a reader needs to know.
We do not remove an error without acknowledgment. If a claim was wrong and someone may have relied on it, the record of that stays on the page.
Removal requests
We do not remove accurate published articles on request. If you believe content is factually wrong, defamatory or infringes your rights, contact us with the specifics at creditbrief@gmail.com and we will review it properly.
Why this page exists
Financial content that cannot be corrected is content that cannot be trusted. Publishing this policy is how we make the commitment checkable. It sits alongside our editorial standards, which describe how we research and review articles in the first place.